Cancellation Policies
Your spa treatments are reserved especially for you. We value your business and ask that you respect the medical spa’s scheduling policies. If you need to reschedule or cancel your appointment, please give no less than a 24-hour notice. Any cancellations with less than 24 hours’ notice are subject to a cancellation fee of $50. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an “on call” status and can have traveled to the spa specifically for your service. When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation or no-show. Upon checkout, guests may choose their method of payment. Thank you for trusting us with your skincare needs!
Late Arrival Policies
We regret that a late arrival for your appointment may deprive you of valuable treatment time.
Gratuities
Gratuities are accepted for services provided at your discretion.
